Process Risk & Tech Management Leader

Capital One Group; New York, Northern (NY, KY); Hybrid; USD 180,000 - 205,000; Full time

Job summary

Capital One is seeking a Manager, Business & Technology Process Management to lead risk mitigation initiatives within the Enterprise Services Risk Operations (ESRO) team in New York City. You will partner with business teams to apply process risk frameworks, drive improvements, and manage cross-functional programs across lines of business.

In this role you will identify emerging risks, guide stakeholders, and deliver assessment outcomes to senior leadership with clear communications.

Qualifications

• 5+ years of experience in process management, technology risk management, or project management.
• At least 5 years of experience supporting, partnering, and interacting with internal or external business clients.
• At least 1 year of experience analyzing information security or technology threats and risks.

Responsibilities

• Perform the role of a process management risk advisor and leverage subject matter knowledge and critical thinking to drive value during assessments to ultimately improve our processes and reduce risk for Enterprise Services lines of business
• Research novel trends in an ever-changing regulatory environment, as well as internal process changes, to improve existing risks and identify emerging risks
• Lead stakeholders in applying risk management principles in accordance with Enterprise frameworks
• Research new and emerging areas of risk and the dynamic regulatory environment to understand impacts on process areas
• Lead and support project and program delivery, execute deliverables in fast paced environment, and work across multiple workstreams
• Prioritize simultaneous projects and assessments, manage timelines independently, keep key stakeholders informed, and recognize when to escape appropriately
• Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices
• Deliver assessment outcomes to senior leadership with strong communication skills and ability to influence stakeholders
• Lead initiatives to drive efficiency and process improvements within and across teams

Skills

Process management

Technology risk management

Project management

Education

Bachelor's Degree or military experience

Tools

AWS

Machine Learning

Job description

Capital One is seeking a Manager, Business & Technology Process Management to lead risk mitigation initiatives within the Enterprise Services Risk Operations (ESRO) team in New York City. You will partner with business teams to apply process risk frameworks, drive improvements, and manage cross-functional programs across lines of business.

In this role you will identify emerging risks, guide stakeholders, and deliver assessment outcomes to senior leadership with clear communications.