Senior Process Excellence & Risk Lead

Capital One; Richmond (VA); On-site; USD 98,900 - 112,900; Full time

Job summary

Capital One in Richmond, VA is seeking a Principal Process Manager to lead process management within Transaction Processing. You will serve as SME and single point of contact for risk initiatives, blending analytics with process optimization to ensure risk workflows are efficient and audit-ready.

The role focuses on cross-functional collaboration across product, technology, and risk, with opportunities to mentor teammates, design improved controls, and support regulatory requests while

Qualifications

• High School Diploma, GED or equivalent certification
• At least 1 year of process management or risk experience

Responsibilities

• Bridge product, tech, and risk teams to align on priorities and drive decisions.
• Oversee assessments, testing, audits, and regulatory requests as the single contact.
• Provide mentorship and promote well-managed practices across initiatives.
• Identify risks, drive remediation, and maintain robust controls and audit readiness.

Skills

Process management

Risk management

Cross-functional collaboration

Stakeholder management

Auditing

Education

Bachelor’s Degree

Military experience

Job description

Capital One in Richmond, VA is seeking a Principal Process Manager to lead process management within Transaction Processing. You will serve as SME and single point of contact for risk initiatives, blending analytics with process optimization to ensure risk workflows are efficient and audit-ready.

The role focuses on cross-functional collaboration across product, technology, and risk, with opportunities to mentor teammates, design improved controls, and support regulatory requests while