Process Optimization & Analytics Analyst
Techgene Solutions
18 hours ago
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Qualifications
- Experience with business process analysis and improvement initiatives.
- Strong analytical and problem-solving abilities.
- Excellent communication and organization skills.
Responsibilities
- Analyze and map business processes to identify gaps and optimization opportunities.
- Develop SOPs and support process improvements across functions.
- Lead projects and initiatives with stakeholders and cross-functional teams.
- Create dashboards and reports (KPI, performance data) to monitor outcomes.
- Facilitate workshops and meetings; support change management and organizational readiness.
Skills
Business Process Analysis
Process Mapping
Gap Analysis
Root Cause Analysis
Process Optimization
SOP Development
Project Management
Stakeholder Management
KPI, Performance Management &Reporting
Data Analysis
Dashboard Development
Change Management
Organizational Readiness
Risk Analysis
Facilitation (Meetings/Workshops)
Agile/Lean/Lean Six Sigma
Microsoft Excel
Microsoft Word
PowerPoint
Teams
Power BI
Tools
Power BI
Job description
- Business Process Analysis & Process Improvement
- Process Mapping, Gap Analysis & Root Cause Analysis
- Business Process Optimization and SOP Development
- Project Management & Strategic Initiative Support
- Stakeholder Management & Cross-Functional Coordination
- KPI, Performance Management & Reporting
- Dashboard Development and Data Analysis
- Change Management & Organizational Readiness
- Risk, Feasibility & Optimization Analysis
- Meeting, Workshop & Workgroup Facilitation
- Agile, Lean or Lean Six Sigma methodologies
- Strong proficiency with Microsoft Excel, Word, PowerPoint and Teams
- Power BI or similar reporting/dashboard tools
- Strong analytical, problem-solving, communication and organizational skills
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