Process Intelligence & AI Associate I

JPMorgan Chase & Co.

Columbus (OH)

On-site

USD 60,000 - 85,000

Full time

14 days+

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Job summary

JPMorgan Chase & Co. in Columbus, OH, is seeking a Process Improvement Associate I to partner with business leaders and SMEs to analyze and redesign core processes. You will apply the latest automation and AI capabilities to define Target State designs and drive measurable performance gains.

You will map processes, interview stakeholders, and lead projects while building roadmaps and risk plans. The role emphasizes storytelling, data analytics, and executive communication to influence senior

Qualifications

Proficiency in data analytics and interpreting models to inform decisions.
Strong storytelling to convey complex ideas to executives.
Experience working with diverse teams.
Ability to use AI tools such as LLMs and Copilot for process improvement.
Excellent problem-solving and client management with executive communication.
Ability to own tasks and manage elements of a workstream.
Experience creating tailored presentations for senior audiences.

Responsibilities

Develop detailed process maps, workflows and documentation; present recommendations to executives.
Leverage AI tools to enhance project delivery.
Interview stakeholders and analyze documents to identify opportunities.
Lead projects with influence and foster team culture.
Build hypotheses, analyses, and roadmaps; identify risks and escalations.
Analyze business processes to spot improvement and automation opportunities.
Support testing and deployment of new process tools and technologies.