Process Improvement Manager Senior - FEP

Elevance Health (Anthem); Indianapolis (IN); Hybrid; USD 94,000 - 141,000; Full time

Benefits offered by this job

Health benefits

Job summary

Elevance Health is seeking a Process Improvement Manager Senior - FEP to drive continuous improvement within the Federal Employee Program. You will identify opportunities, develop best practice processes, and implement improvements across the business unit with a focus on measurable results.

Required: a BA/BS and at least 8 years of process improvement experience including planning, project management, business analysis, and leadership; plus a minimum of 3 years in a Process Improvement Manager

Qualifications

• BA/BS in a related field required.
• Minimum of 8 years of process improvement experience with planning, project management, business analysis, and leadership.
• Minimum of 3 years in a Process Improvement Manager role.

Responsibilities

• Identifies opportunities for improvement.
• Develops, implements best practices and continuous improvement initiatives.
• Develops metrics to track performance and goal achievement; serves as internal consultant for CI initiatives.
• Identifies plans to improve performance enterprise-wide.

Skills

Process improvement

Agile delivery

Communication

Analytical

Project management

Leadership

Education

BA/BS in related field

Job description

Anticipated End Date

2026-09-19

Position Title

Process Improvement Manager Senior - FEP

Job Description

Process Improvement Manager Senior - FEP

Location

This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Federal Employee Program

The Federal Employee Program (FEP) provides health benefits to federal employees, retirees, and their families. Through its longstanding partnership with the federal government, FEP offers nationwide coverage and access to a broad network of providers, with a focus on delivering quality, affordable care.

Process Improvement Manager Senior Responsibilities

The Process Improvement Manager Senior is responsible for identifying opportunities for improvement, developing and implementing best practice and continuous improvement initiatives for a business unit.

How you will make an impact

• Proactively identifies opportunities for improvement.
• Researches, develops, and implements related best practices Develops metrics to track performance and goal achievement.
• Serves as internal consultant relative to continuous improvement initiatives.
• Identifies and develops plans to improve performance to be incorporated enterprise wide.
• Travels to worksite and other locations as necessary.

Minimum Requirements

Requires a BA/BS in a related field and minimum of 8 years process improvement experience with planning, project management, business analysis, and leadership role experience, including minimum of 3 years experience as a Process Improvement Manager level; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

• Prior FEP experience is strongly preferred.
• Experience with Agile delivery methodology preferred.
• Strong communication skills (written and verbal), especially with communicating with the various stakeholders highly preferred.
• Strong analytical, organizational, and project management skills preferred.

Salary & Locations

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $94,320 to $141,480

Locations

Virginia

Benefits

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

Salary Range Note

*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level

Non-Management Exempt

Workshift

1st Shift (United States of America)

Job Family

BSP > Process Improvement

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will