Process Improvement Manager — Lean Six Sigma (Hybrid)

Oscar-Health-; Tempe (AZ); Hybrid; USD 106,000 - 139,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonuses

Medical, dental, and vision benefits

11 paid holidays

401(k) plan participation

Life and disability insurance

Job summary

Oscar Health is hiring a Manager, Process Improvement to join our Operational Excellence Team in Tempe, AZ. This role partners with leaders across the organization to map and redesign processes, driving continuous improvement and scalable operations.

You will report to the Director, Process Improvement and lead cross-functional initiatives using Lean Six Sigma and data analytics. Base pay ranges from $105,818 to $138,886 per year, with benefits including unlimited vacation and annual performance

Qualifications

• Bachelor’s degree or 4+ years of relevant experience.
• 4+ years of work experience in health insurance operations, claims processing, utilization management, or call center ops.
• 3+ years of experience using data software such as Excel, SQL, Python or other data analytics tools.
• 3+ years of experience with end-to-end project management.
• 3+ years of experience in designing and improving workflows and standing up operating and technical procedures.
• 3+ years of experience with process improvement methodologies such as Lean Six Sigma.
• Lean Six Sigma Green Belt certification or higher.

Responsibilities

• Partner with insurance operations leaders to identify and implement solutions to operational challenges.
• Support the organization in frictionless value delivery to members and providers.
• Model continuous improvement mindset with measurable results.
• Apply Lean Six Sigma and other best practices to design and improve processes.
• Collaborate across departments to support scalable, value-driven initiatives.
• Deliver clear process context via PRDs, process maps, SOPs and policy docs.

Skills

Lean Six Sigma

Data analysis

Project management

Excel

SQL

Python

Healthcare operations

Education

Bachelor’s degree in Engineering

Bachelor’s degree in Business Administration

Lean Six Sigma Green Belt

Tools

Excel

SQL

Python

Job description

Oscar Health is hiring a Manager, Process Improvement to join our Operational Excellence Team in Tempe, AZ. This role partners with leaders across the organization to map and redesign processes, driving continuous improvement and scalable operations.

You will report to the Director, Process Improvement and lead cross-functional initiatives using Lean Six Sigma and data analytics. Base pay ranges from $105,818 to $138,886 per year, with benefits including unlimited vacation and annual performance