Process Improvement Lead, Asset Ops (Hybrid)

Crown Castle Ltd; Houston (TX); Hybrid; USD 112,000 - 155,000; Full time

Benefits offered by this job

Healthcare plans

401(k) plan

Parental leave

Tuition reimbursement

Scholarship program

Charitable matching

Paid time off

Holidays

Job summary

Crown Castle Ltd in Houston is seeking a Manager, Process Improvement (M2) to lead large-scale process improvements across assets & operations, focusing on data-driven designs and cross-functional collaboration.

You will guide teams, allocate resources, and drive measurable operational value while aligning with safety and compliance standards; hybrid work model with office Mon-Thu and optional Friday remote.

Qualifications

• Bachelor's degree in business or related field.
• PMP certification or Lean Six Sigma preferred.
• Five (5)+ years’ experience in leading large scale, complex process improvement projects.
• 2-5+ years of supervisory experience preferred.
• Expert knowledge of and practice of the five project management process groups.
• Familiarity with site operations standards and practices, and cross-functional experience at Crown Castle is preferred, not required.

Responsibilities

• Leads the implementation of process improvement projects to achieve desired results.
• Innovatively design process solutions by analyzing data and evaluating key business components, while ensuring solutions are rightsized for the problem and within the constraints of time, scope, and budget.
• Collaborate with many stakeholders to ensure a common understanding and bring the necessary skills and expertise to the improvement process.
• Enact lasting changes to how asset integrity is preserved by utilizing a consultative approach to department leadership that focuses on defining and measuring operational value delivered through people, tasks, and systems.
• Provide guidance and expertise to supported teams on process, leveraging unique cross-functional vista point and continuous improvement skillset to consult on problems, risks, and opportunities
• Determines, allocates, and directs all process improvement project team resources
• Spend time with teams across the organization to understand existing process and support them in identifying and understanding process improvement opportunities
• Demonstrated ability to successfully resolve situations that are ambiguous, broadly defined, complex, diverse, and unprecedented

Skills

Process improvement

Data analysis

Stakeholder collaboration

Project leadership

Problem solving

Education

Bachelor's degree in business or related field

Job description

Crown Castle Ltd in Houston is seeking a Manager, Process Improvement (M2) to lead large-scale process improvements across assets & operations, focusing on data-driven designs and cross-functional collaboration.

You will guide teams, allocate resources, and drive measurable operational value while aligning with safety and compliance standards; hybrid work model with office Mon-Thu and optional Friday remote.