Process Improvement Analyst II – On-Site Impact & Growth

Truist

Raleigh (NC)

On-site

USD 75,000 - 134,000

Full time

8 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Vacation (10 days)

Sick days (10)

Paid holidays

Job summary

Truist is seeking a Process/Business Analyst in Raleigh to support process improvement initiatives and assist Process Engineers. You will gather requirements, perform analytical support, and identify efficiency opportunities while aligning with SMEs to validate details.

In this role you will interact with business SMEs, design and document process maps, and contribute to project meetings. A bachelor's degree and several years in banking/financial services are preferred; on-site location in one

Qualifications

Bachelor's degree in business, engineering, design, or technology field or equivalent
Four years of process or project analyst experience in banking or financial services
Strong analytical skills
Proficiency with BPM standards for mapping purposes
Self-starter with strong interpersonal and leadership skills
Demonstrated proficiency with Microsoft Office software
Demonstrated proficiency with process mapping and/or process modeling
Knowledgeable in applying problem solving toolsets to create deliverables

Responsibilities

Provide business process based solutions to complex problems. Act as a Process SME for projects with moderate budgets or of a short to intermediate duration.
Work with project teams, lines of business and other IT resources to analyze and develop solutions to satisfy business needs. Under general direction, instruct, direct, and check the work of other business analysts.
Develop and implement a data collection plan in support of projects led by Process Engineers
Assist with providing process improvement recommendations based on analysis of process maps, data collection, and root cause analysis
Facilitate and document project meetings and design sessions
Manage small project initiatives with limited scope.
Facilitate and document process mapping sessions, including ensuring documentation accurately reflects process owner discussion
Prioritizes responsibilities to balance initiatives and deliverables