Onsite Process Analyst II — Process Improvement & Mapping

Truist; Greensboro (NC); On-site; USD 75,000 - 134,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Vacation days

Sick days

Paid holidays

Job summary

Truist is seeking a Process Analyst to support process improvement initiatives and assist Process Engineers. You will gather requirements, analyze data, and identify efficiency opportunities while collaborating with business SMEs.

You will work with project teams across banking and financial services, with a focus on documenting process maps, conducting root-cause analysis, and facilitating design sessions to deliver practical solutions.

Qualifications

• Bachelor's degree in business, engineering, design, or technology field or equivalent.
• Four years of process or project analyst experience in banking/financial services.
• Strong analytical skills and proficiency with BPM for mapping.
• Self-starter with strong communication, collaboration and leadership abilities.

Responsibilities

• Provide business process based solutions to complex problems as a SME.
• Work with project teams to analyze and develop solutions for business needs.
• Develop and implement a data collection plan for projects led by Process Engineers.
• Assist with process improvement recommendations from maps, data and RCA.
• Facilitate and document project meetings and design sessions.

Skills

Strong analytical skills

Process mapping

Communication skills

Leadership skills

Interpersonal skills

Self-starter

Microsoft Office proficiency

Education

Bachelor's degree in business, engineering, design, or technology

CAPM certification

Six Sigma Green Belt

Tools

Microsoft Office

Job description

Truist is seeking a Process Analyst to support process improvement initiatives and assist Process Engineers. You will gather requirements, analyze data, and identify efficiency opportunities while collaborating with business SMEs.

You will work with project teams across banking and financial services, with a focus on documenting process maps, conducting root-cause analysis, and facilitating design sessions to deliver practical solutions.