Process Analyst II: Drive Banking Process Improvements

Truist; Atlanta (GA); On-site; USD 75,000 - 134,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401k plan

Vacation days (min 10)

Sick days (min 10)

Paid holidays

Job summary

Truist in Atlanta, GA is seeking a Process Analyst to support process improvement initiatives, gather requirements, and provide operational/analytical support for Process Engineers.

The role involves collaborating with business SMEs to identify efficiency opportunities and to make recommendations based on analysis. The position requires office presence at specified Truist locations and does not offer full remote work.

Qualifications

• Bachelor's degree in business, engineering, design, or technology field or related field or equivalent combination of education and professional experience.
• Four years of process or project analyst or relevant industry experience in banking, financial services, or other services industry.
• Strong analytical skills.
• Proficient with business process management (BPM) standards for mapping purposes.
• Self-starter, highly-motivated, change agent with strong interpersonal, communication, collaboration and leadership skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Demonstrated proficiency with Process mapping and/or process modeling.
• Knowledgeable in applying problem solving toolsets to then create or draft process improvement deliverables.

Responsibilities

• Provide business process based solutions to complex problems. Act as a Process SME for projects with moderate budgets or of a short to intermediate duration.
• Work with project teams, lines of business and other IT resources to analyze and develop solutions to satisfy business needs. Under general direction, instruct, direct, and check the work of other business analysts. Act independently or as a member of a project team to consult on complex projects.
• Develop and implement a data collection plan in support of projects led by Process Engineers
• Assist with providing process improvement recommendations based on analysis of process maps, data collection, and root cause analysis
• Facilitate and document project meetings and design sessions
• Manage small project initiatives with limited scope.
• Facilitate and document process mapping sessions, including ensuring documentation accurately reflects process owner discussion
• Prioritizes responsibilities to balance initiatives and deliverables.

Skills

Analytical skills

Process mapping

Stakeholder communication

Leadership

Education

Bachelor's degree in business, engineering, design, or technology field

Tools

Microsoft Office

Job description

Truist in Atlanta, GA is seeking a Process Analyst to support process improvement initiatives, gather requirements, and provide operational/analytical support for Process Engineers.

The role involves collaborating with business SMEs to identify efficiency opportunities and to make recommendations based on analysis. The position requires office presence at specified Truist locations and does not offer full remote work.