Process Governance & Continuous Improvement Analyst

BCforward; Plano (TX); Hybrid; USD 56,000 - 77,000; Full time

Job summary

BCforward is seeking a Process Governance Continuous Improvement Business Analyst to join our team. The ideal candidate will document processes, coordinate continuous improvement initiatives, and manage stakeholder expectations across distributed teams in a global, fast-paced environment.

Responsibilities include mapping workflows, leading improvement projects, and scheduling cross-functional meetings while resolving conflicts proactively.

Qualifications

• Strong relationship management skills with the ability to align stakeholders, build consensus, and resolve conflicts.
• Proven ability to influence peers and stakeholders.
• Program and project management skills with experience handling multiple priorities.
• Clear and concise communication skills with the ability to influence opinions and actions and build trust.
• High attention to detail with ability to document processes and procedures and track review schedules.

Responsibilities

• Document processes, procedures, and workflows with accuracy and clarity.
• Lead or participate in continuous improvement initiatives to create, analyze, and enhance processes.
• Coordinate meeting schedules across multiple stakeholders and escal conflicts or concerns proactively.
• Manage competing priorities across programs and projects in a global, fast-paced environment.

Skills

Relationship management

Influence

Program and project management

Communication

Detail oriented

Microsoft Office

Tools

Microsoft Office

Job description

BCforward is seeking a Process Governance Continuous Improvement Business Analyst to join our team. The ideal candidate will document processes, coordinate continuous improvement initiatives, and manage stakeholder expectations across distributed teams in a global, fast-paced environment.

Responsibilities include mapping workflows, leading improvement projects, and scheduling cross-functional meetings while resolving conflicts proactively.