Process Governance Continuous Improvement Business Analyst

BCforward; Plano (TX); Hybrid; USD 56,000 - 77,000; Full time

Job summary

BCforward is seeking a Process Governance Continuous Improvement Business Analyst to join our team. The ideal candidate will document processes, coordinate continuous improvement initiatives, and manage stakeholder expectations across distributed teams in a global, fast-paced environment.

Responsibilities include mapping workflows, leading improvement projects, and scheduling cross-functional meetings while resolving conflicts proactively.

Qualifications

• Strong relationship management skills with the ability to align stakeholders, build consensus, and resolve conflicts.
• Proven ability to influence peers and stakeholders.
• Program and project management skills with experience handling multiple priorities.
• Clear and concise communication skills with the ability to influence opinions and actions and build trust.
• High attention to detail with ability to document processes and procedures and track review schedules.

Responsibilities

• Document processes, procedures, and workflows with accuracy and clarity.
• Lead or participate in continuous improvement initiatives to create, analyze, and enhance processes.
• Coordinate meeting schedules across multiple stakeholders and escal conflicts or concerns proactively.
• Manage competing priorities across programs and projects in a global, fast-paced environment.

Skills

Relationship management

Influence

Program and project management

Communication

Detail oriented

Microsoft Office

Tools

Microsoft Office

Job description

Job Title

Process Governance Continuous Improvement Business Analyst

Location / Duration / Pay Range / Job ID

• Location: Charlotte, NC / Jacksonville, FL / Plano, TX
• Duration: Contract - 12 months
• Pay Range: Charlotte, NC - Pay Rate: $46.16
• Jacksonville, FL - Pay Rate: $46.16
• Plano, TX - Pay Rate: $48.42
• Job ID: 410582

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an experienced Process Governance Continuous Improvement Business Analyst to join our team. The ideal candidate will have strong experience in process documentation, program and project coordination, and stakeholder management, and a proven ability to drive continuous improvement and consensus across distributed teams.

Responsibilities

• Document processes, procedures, and workflows with accuracy and clarity.
• Lead or participate in continuous improvement initiatives to create, analyze, and enhance processes.
• Coordinate meeting schedules across multiple stakeholders and escal conflicts or concerns proactively.
• Manage competing priorities across programs and projects in a global, fast-paced environment.

Required Skills & Qualifications

• Strong relationship management skills with the ability to align stakeholders, build consensus, and resolve conflicts.
• Proven ability to influence peers and stakeholders.
• Program and project management skills with experience handling multiple priorities.
• Clear and concise communication skills with the ability to influence opinions and actions and build trust.
• High attention to detail with ability to document processes and procedures and track review schedules.
• Proficiency with Microsoft Office.

Preferred Skills

• 3+ years in internal control, regulatory, audit, risk, legal, or compliance within financial services or technology.
• Experience in banking technology, ideally with experience at BAC.
• Risk or Audit certifications such as CISA or CISSP.

Engagement Details

• Start month: October or November.
• Interview process: 2 rounds, video required.
• Hybrid schedule: minimum 3 days onsite per week.
• Glider ID verification required.

Submission Guidance

• Resume must list current location, relocation plan, availability or start date, and cooling-off requirement if applicable.
• Maximum of 3 submissions per vendor.
• Resume bucket covers 2 roles.
• Submit for approved location at the correct rate.

Why BCforward?

• At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.