Business Analyst

BCforward; Charlotte (NC); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunities for growth with global clients

Supportive, inclusive culture

Exposure to cutting-edge technologies

Job summary

BCforward is seeking an experienced IT Business Analyst III to join our team in Charlotte, North Carolina, on a hybrid schedule of at least three days onsite per week. The successful candidate will leverage business analysis expertise and Agile tools such as Jira to support mid-sized initiatives and drive process improvements.

This role requires the ability to collaborate with stakeholders, translate business needs into actionable requirements, and analyze data effectively to inform decision-making. We offer competitive compensation and a supportive, inclusive culture.

Qualifications

• 3-5 years of experience in business analysis or a closely related role.
• Experience working in Agile or Scrum environments preferred.

Responsibilities

• Elicit, analyze, and document business requirements and user stories.
• Collaborate with stakeholders to translate business needs into clear requirements.
• Analyze data to identify trends and improvement opportunities.
• Lead or support mid-sized projects with planning and delivery.
• Facilitate stakeholder meetings to validate requirements.
• Participate in User Acceptance Testing to ensure solutions meet goals.

Skills

Business analysis expertise

Proficiency in Agile tools such as Jira

Data analysis and problem-solving

Strong communication skills

Experience with Excel and SQL

Experience with data visualization tools

Education

Bachelor's degree in Business or Information Technology

Tools

Jira

Excel

SQL

Power BI

Tableau

Job description

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an experienced IT Business Analyst III to join our team on a hybrid schedule of at least three days onsite per week. The successful candidate will demonstrate strong business analysis expertise, proficiency with Agile tools such as Jira, and the ability to translate business needs into actionable requirements and deliverables. The role will support mid-sized initiatives, drive process improvements, and enable data-informed decision-making.

Responsibilities

• Elicit, analyze, and document business requirements, functional specifications, and user stories.
• Collaborate with stakeholders to translate business needs into clear, testable requirements.
• Analyze data to identify trends, gaps, and improvement opportunities; develop reports, dashboards, and visualizations.
• Evaluate processes and recommend solutions that drive efficiency and measurable outcomes.
• Lead or support mid-sized projects, including planning, tracking, and delivery coordination.
• Facilitate stakeholder meetings, workshops, and presentations to validate requirements and align expectations.
• Participate in User Acceptance Testing and ensure solutions meet acceptance criteria and business goals.
• Maintain accurate documentation of processes, systems, requirements, and project metrics; report performance and outcomes.

Required Skills & Qualifications

• Bachelor's degree in Business, Information Technology, or a related field.
• 3-5 years of experience in business analysis or a closely related role.
• Proficiency in data analysis and problem-solving with the ability to derive insights and recommendations.
• Strong communication skills and stakeholder engagement across business and technology teams.
• Experience with business process modeling and documentation practices.
• Hands‑on experience with Excel, SQL, and data visualization tools such as Power BI or Tableau.
• Proficiency with Agile tools, specifically Jira, and collaboration platforms such as Confluence.

Preferred Skills

• Experience operating within Agile or Scrum environments.
• Background as a domain-focused Business Analyst with exposure to enterprise programs.

Why BCforward?

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting‑edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.