Process Excellence Manager: Lean Six Sigma

CVS Health; Richmond (VA); On-site; USD 90,000 - 135,000; Full time

Job summary

CVS Health in Richmond, VA seeks a Manager, Business Consultant to lead process improvement initiatives across the enterprise. You will apply Lean Six Sigma methodologies, facilitate improvement events, map processes, analyze data, and partner with stakeholders to redesign workflows and sustain gains.

The role requires strong problem solving, experience with SIPOC, value stream mapping, and tools like Excel or Power BI.

Qualifications

• Lean Six Sigma Green Belt certification is required.
• 5+ years of experience in process improvement or related roles.
• Experience applying DMAIC and process-mapping techniques.
• Proficiency with Excel and data tools (Power BI preferred).
• Ability to map, analyze, and improve business processes with cross-functional teams.

Responsibilities

• Lead process-improvement initiatives using Lean Six Sigma methods.
• Facilitate Kaizen/RIE events and map current/future states.
• Analyze data, track metrics, and drive action plans with stakeholders.
• Support multiple initiatives within a matrixed organization and ensure sustainment.

Skills

Lean Six Sigma Green Belt

Process Mapping

Data Analysis

Excel

Power BI

Event Facilitation

DMAIC

Stakeholder Collaboration

Problem Solving

Education

Bachelor's degree

Tools

Excel

Power BI

Job description

CVS Health in Richmond, VA seeks a Manager, Business Consultant to lead process improvement initiatives across the enterprise. You will apply Lean Six Sigma methodologies, facilitate improvement events, map processes, analyze data, and partner with stakeholders to redesign workflows and sustain gains.

The role requires strong problem solving, experience with SIPOC, value stream mapping, and tools like Excel or Power BI.