Process Design & Optimization Engineer

BMO U.S.; Naperville (IL); On-site; USD 74,000 - 138,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Life insurance

Retirement savings plan

Job summary

BMO Financial Group in Naperville, IL seeks a Process Engineer to design, test, implement, and measure processes supporting customer experience across fulfillment, operations, and services. You will act as a trusted advisor, influence stakeholders, and identify opportunities to streamline and automate processes.

The role requires 5–7 years of experience, deep business analysis and risk awareness, and the ability to develop reports and dashboards.

Qualifications

• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field.
• Deep understanding of and problem solving ability for issues within the business/group.
• Knowledge of business analysis, project delivery practices and standards across the project lifecycle - In-depth.
• Knowledge of business/group processes, procedures and controls - In-depth.
• Understanding of risk, regulatory and compliance requirements - In-depth.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Responsibilities

• Act as trusted advisor to the assigned business/group and influence outcomes.
• Recommend and implement solutions based on analysis of issues and implications for the business.
• Assist in the development of strategic plans and identify emerging issues to inform decision-making.
• Help determine business priorities and best sequence for execution of strategy.
• Conduct independent analysis to resolve strategic issues and support execution of initiatives.
• Build change management plans and lead activities including readiness assessments and stakeholder engagement.
• Design, implement and manage core business processes and related documentation.
• Create reports and dashboards to monitor performance and support decision-making.

Skills

Business analysis

Project delivery

Risk & compliance understanding

Verbal & written communication

Analytical thinking

Collaboration & teamwork

Data-driven decision making

Influence skills

Education

Bachelor's degree in related field

Job description

BMO Financial Group in Naperville, IL seeks a Process Engineer to design, test, implement, and measure processes supporting customer experience across fulfillment, operations, and services. You will act as a trusted advisor, influence stakeholders, and identify opportunities to streamline and automate processes.

The role requires 5–7 years of experience, deep business analysis and risk awareness, and the ability to develop reports and dashboards.