Senior Process Design & Transformation Leader

Bank of America; Chicago (IL); On-site; USD 166,000 - 177,000; Full time

Job summary

Bank of America in Chicago is seeking a Sr. Process Design Consultant within Cyber Security Technology to lead enterprise process design and transformation initiatives. You will drive cross-functional improvements, apply Lean Six Sigma, and measure outcomes to reduce risk and improve delivery.

This is a senior individual contributor role with broad influence across teams and stakeholders. Join a culture focused on collaboration, operational excellence, and continuous improvement to strengthen

Qualifications

• Minimum of 8 years of experience in process design or related disciplines.
• Advanced expertise in process design and continuous improvement.
• Proven ability to lead large-scale change and drive adoption.
• Strong understanding of operational risk, controls, and cybersecurity delivery.

Responsibilities

• Design and optimize enterprise processes aligned to strategy and regulatory needs.
• Lead complex process improvements to reduce friction and increase delivery consistency.
• Influence senior stakeholders to identify opportunities and drive adoption.
• Facilitate transformation workshops and future-state design sessions.
• Apply Lean Six Sigma methods in the bank's operating environment.
• Establish success measures and report progress to leadership.
• Embed continuous improvement into day-to-day operations.
• Support PQ&O's vision for continuous improvement culture.

Skills

Change Management

Continuous Improvement

Process Design

Process Simplification

Reporting

Business Process Analysis

Critical Thinking

Process Performance Measurement

Program Management

Strategic Thinking

Job description

Bank of America in Chicago is seeking a Sr. Process Design Consultant within Cyber Security Technology to lead enterprise process design and transformation initiatives. You will drive cross-functional improvements, apply Lean Six Sigma, and measure outcomes to reduce risk and improve delivery.

This is a senior individual contributor role with broad influence across teams and stakeholders. Join a culture focused on collaboration, operational excellence, and continuous improvement to strengthen