Process Assistant, RSR

Amazon; Burlington (IA); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

EAP

Mental Health Support

401(k) matching

Job summary

Amazon in Burlington, IA is seeking a full-time Process Assistant responsible for ensuring delivery excellence and operational efficiency. The role involves tracking labor hours, coaching associates on safety, and participating in performance initiatives.

Ideal candidates should have at least 1 year of experience with Microsoft Office and the ability to adapt to a flexible working schedule including nights and weekends. Amazon offers competitive pay of $22.00/hour and various benefits including medical support and 401(k) matching.

Qualifications

• 1+ years of experience with Microsoft Office.
• Can lift up to 49 pounds and stand/walk for 12-hour shifts.
• Flexible schedule including weekends and holidays.

Responsibilities

• Track and report ATS/labor hours.
• Coach associates on safety procedures.
• Participate in Operational Excellence initiatives.

Skills

Microsoft Office products

Problem solving and analytical skills

Communication skills

Organization and time management skills

Education

High school or equivalent

Associate's or Bachelor's Degree

Job description

Job ID: 10427057 | Amazon.com Services LLC

Amazon Process Assistant (Full-time)

Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer‑centric company on Earth.

Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces.

Responsibilities

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOP’s as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and procedures
• Provide vacation coverage for Area Managers

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Awareness and willingness to use OPEX tools and techniques
• Demonstrates problem solving and analytical skills
• Ability to communicate effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Organization and time management skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

USA, IA, Burlington - 22.00 - 22.00 USD hourly

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.