Process Assistant, RSR

Amazon; Virginia (MN); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

EAP services

Medical advice line

401(k) matching

Job summary

Amazon is seeking a full-time Process Assistant in Virginia to manage Last Mile operations. The role involves leading daily department duties, training staff, and supporting operational excellence. Ideal candidates will demonstrate problem-solving skills and have a commitment to meeting production goals. Flexible scheduling may include nights and weekends. This position offers competitive pay and benefits including EAP and 401(k) matching.

Join Amazon's dynamic team to actively shape the delivery experience for customers in a supportive work environment.

Qualifications

• 1+ years of experience with Microsoft Office products.
• Ability to work a flexible schedule including weekends and holidays.
• Capable of lifting up to 49 pounds and standing for shifts lasting up to 12 hours.

Responsibilities

• Track and report labor hours and production duties.
• Train associates and ensure SOP compliance.
• Maintain work area cleanliness and address safety hazards.

Skills

Microsoft Office proficiency

Problem solving and analytical skills

Effective communication

Team leadership

Time management

Education

High school diploma or equivalent

Associate’s or Bachelor’s Degree

Job description

Stellen-ID: 10394886 | Amazon.com Services LLC

This full-time position requires in-role training at an operating site which will be 5+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.

Amazon Process Assistant (Full-time)

Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.

Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces.

Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.

Responsibilities

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates and verify SOP compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOPs as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and procedures
• Provide vacation coverage for Area Managers

Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Awareness and willingness to use OPEX tools and techniques
• Demonstrates problem solving and analytical skills
• Ability to communicate effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Organization and time management skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, VA, Troy - 23.00 - 23.00 USD hourly