Process Assistant, RSR

Amazon; Wenatchee (WA); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

401(k) matching

Mental Health Support

EAP services

Job summary

A leading e-commerce company is seeking a Process Assistant in Wenatchee, WA. This full-time role involves managing department duties, overseeing labor allocation, and ensuring workflow optimization. Candidates should have a high school diploma, proficiency in Microsoft Office, and the ability to work flexible shifts including weekends. The position offers a starting pay of $22.00 hourly, with opportunities for overtime and benefits.

Qualifications

• 1+ years of experience with Microsoft Office products.
• Flexible scheduling including weekends and holidays.
• Ability to lift up to 49 pounds and work 40 hours weekly.

Responsibilities

• Manage department duties including labor allocation.
• Independently assess associate work performance.
• Identify safety hazards and participate in initiatives.

Skills

Microsoft Office products proficiency

Problem-solving skills

Verbal and written communication

Time management

Education

High school diploma or equivalent

Associate’s or Bachelor’s Degree preferred

Job description

Amazon Process Assistant (Full-time)

Job ID: 3186021 | Amazon.com Services LLC

Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the moment an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. This can be described by one of our core Leadership Principles, Bias for Action, which means that our teams roll up their sleeves and are never content with standing still. We’re aiming to become the most customer‑centric company on Earth.

Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. We are a combination of operations and support teams aligned to continually innovate the last‑mile delivery process while bringing smiles to our customers’ faces.

Process Assistants are part of the Last Mile operations in RSR and play a crucial role by managing department duties including allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers.

Responsibilities

• Track and report ATS/labor hours
• Occasionally assist with production duties, train associates and verify SOP compliance
• Ensure successful area performance through tracking and reporting metrics
• Independently assess all aspects of associate work performance and provide timely and detailed feedback
• Participate in Operational Excellence initiatives
• Maintain a full understanding of workflow and daily production goals
• Review and update SOPs as required
• Ensure work areas remain clean and are properly equipped
• Identify and address safety hazards within the work area, and participate in safety initiatives
• Coach associates on ways to work safely at all times
• Ensure all job injuries are reported timely in accordance with established policies and procedures
• Provide vacation coverage for Area Managers

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school diploma or equivalent
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, with overtime as required

Preferred Qualifications

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Awareness and willingness to use OPEX tools and techniques
• Demonstrates problem‑solving and analytical skills
• Ability to communicate effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Organization and time‑management skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, WA, East Wenatchee – 22.00 – 22.00 USD hourly

Posted: February 21, 2026