Procedure Scheduling Coordinator

ALASKA HEART INSTITUTE; Anchorage (AK); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Profit Sharing 401K

HSA

FSA

Employee Assistance Program

Wellness Program

PTO

Job summary

ALASKA HEART INSTITUTE is seeking a Procedure Scheduling Coordinator in Anchorage to manage scheduling of appointments and procedures, answer the EP-RN hotline, and coordinate with preauthorization and surgical teams. The role emphasizes both technical scheduling skills and strong patient communications.

Required are a Medical Assistant credential and at least two years of scheduling experience, preferably in cardiac or surgical settings.

Qualifications

• Graduate of an accredited Medical Assistant program with current credentials.
• Two years scheduling experience, preferably cardiac or surgery related.
• Two years’ experience as CMA in a healthcare environment and 1-2 years in procedure scheduling.
• Knowledge of medical terminology.
• Preferred: cardiology experience.

Responsibilities

• Answers EP‑RN Hotline and assists providers in scheduling follow‑ups and/or procedures for patients.
• Oversees appointment and procedure scheduling with priority to emergent cases.
• Coordinates with preauthorization department to initiate precertification requirements with commercial and/or government insurances.
• Ensures all prior authorizations are obtained prior to scheduled procedure date; modify schedule if needed to avoid gaps.
• Coordinates with outside vendors to ensure necessary surgical equipment is available and ready.
• Provides basic preoperative instructions to patients at scheduling including meds and consent forms.
• Ensures procedure consents are signed, imported into charts, and forwarded to facilities.

Skills

Scheduling

Medical terminology

Patient communication

EMR proficiency

Cardiology exposure

Education

Medical Assistant certification

Job description

Procedure Scheduling Coordinator

Location: Anchorage, AK 99508

Department: Electrophysiology

A nonexempt position responsible for appropriate scheduling of appointments, answering queue calls and reviewing patient orders in the EMR. This position will require proficiency in both technical and interpersonal relationship skills needed to maintain lasting relationships with patients and families, referring physicians, AHI physicians and co-workers. The ultimate goal of this position is to provide the highest level of quality patient care and customer service.

Essential Functions

• Answers EP‑RN Hotline and assists providers in scheduling follow‑ups and/or procedures for patients.
• Oversees appointment and procedure scheduling while ensuring priority is given to patients requiring emergent intervention.
• Communicates with preauthorization department to initiate precertification requirements with commercial and/or government insurances.
• Ensures all prior authorizations have been obtained prior to scheduled procedure date. If prior authorization is not obtained, schedule modifications may need to be made to avoid any open spaces within the schedule.
• Coordinates with outside vendors to ensure necessary surgical equipment is available and ready for use for procedures.
• Provides basic preoperative instructions to the patients at time of scheduling including but not limited to: discussions regarding medications and signing consent forms with patients.
• Ensures procedure consents are signed, imported into charts, and forwarded to appropriate facilities.

Pay Range

$24–$28 per hour (dependent upon experience and education).

Employee Benefits

• Medical
• Dental
• Vision
• Colonial Life Elective Benefits
• Life Insurance
• Profit Sharing 401K
• HSA
• FSA
• Employee Assistance Program
• Wellness Program
• PTO—starting at up to 5.84 hours per pay period (increases with years of service)
• 8 paid holidays per year
• FMLA

Qualifications

Education: Minimum: Graduate of an accredited program for Medical Assistant with current credentials.

Experience: Minimum: Two years scheduling experience, preferably cardiac or surgery related. Minimum: Two years’ experience as a Certified Medical Assistant in a healthcare environment and one to two years’ experience in procedure scheduling in a healthcare environment.

Knowledge: Knowledge of medical terminology. Preferred: Cardiology experience.

This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.