Procedure Scheduler - Precision in Patient Appointments

Sentara Health; Norfolk (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Sick Leave

Retirement Plan (401k/403b)

Job summary

Sentara Health in Norfolk, VA is seeking a Scheduler to coordinate patient procedures in our computerized scheduling system. You will verify patient and procedure details, enter orders, and support guest relations and medical record maintenance.

The role requires a high school diploma and either call center experience, insurance experience, healthcare experience, or completion of a healthcare certificate. We offer comprehensive benefits and opportunities for growth.

Qualifications

• 1 year or more in a call center environment
• One year experience with medical insurance in a hospital or physician’s office
• One year experience in a healthcare environment
• Completion of healthcare related certificate program

Responsibilities

• Schedules procedures for patients in a computerized scheduling system.
• Accounts for accurately obtaining required information in the scheduling process and ensures correct patient and procedure.
• Handles order entry, communications, guest relations, medical record maintenance/analysis, and other clerical duties within scope of role.

Skills

Call Center Experience

Medical Insurance Exp

Healthcare Experience

Healthcare Certificate Program

Education

HS - High School Grad or Equivalent

Job description

Sentara Health in Norfolk, VA is seeking a Scheduler to coordinate patient procedures in our computerized scheduling system. You will verify patient and procedure details, enter orders, and support guest relations and medical record maintenance.

The role requires a high school diploma and either call center experience, insurance experience, healthcare experience, or completion of a healthcare certificate. We offer comprehensive benefits and opportunities for growth.