Procedure Scheduler

Sentara Healthcare Inc; Norfolk (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Sentara Healthcare Inc. is seeking a Scheduler to manage procedure scheduling in a computerized system. You will verify patient and procedure details and ensure accurate entries for the order entry process.

The role includes communications, guest relations, and basic medical record maintenance within the scope of duties, along with clerical tasks to support daily operations.

Qualifications

• Experience in scheduling or patient access roles preferred.
• Ability to navigate insurance processes and hospital workflows.
• Excellent communication and data-entry accuracy required.

Responsibilities

• Schedule procedures in a computerized scheduling system.
• Ensure accurate and complete patient and procedure information.
• Handle order entry processes, communications, and guest relations.
• Maintain and analyze medical records as required by role.
• Perform various clerical duties within scope of the role.

Skills

Transferrable skills

Medical insurance experience

Healthcare environment/ OR experience

Healthcare certificate program

Education

High School Diploma

Job description

The Scheduler schedules procedures for patients in a computerized scheduling system. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role

Education

HS - High School Grad or Equivalent

Certification/Licensure

No specific certification or licensure requirements

Experience

One of the four skill levels required:

• 1. Transferrable skills (i.e., 1 year or more in a call center environment) OR
• 2. One year experience with medical insurance in a hospital or physician's office OR
• 3. One year experience in a healthcare environment or OR
• 4. Completion of healthcare related certificate program

Keywords

#INDEED, Customer Service, scheduling, billing, authorizations, administrative, referrals, Talroo-Allied Health, non-clinical.