Procedure Scheduler - Patient Access & Admin Support

Sentara Health Plans; Norfolk (VA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k with Employer Match

Paid Time Off

Job summary

Sentara Health Plans in Norfolk, VA is seeking a Procedure Scheduler to schedule medical procedures for patients using a computerized system. The role emphasizes accurate information gathering, order entry, and clear communications with patients and care teams.

The position requires a HS diploma and at least one year of healthcare or medical insurance experience, with multiple pathways described for eligible candidates. Sentara offers comprehensive benefits and a supportive work environment.

Qualifications

• Transferrable skills (1 year+ in a call center)
• One year experience with medical insurance in a hospital or physician's office
• One year experience in a healthcare environment
• Completion of healthcare related certificate program

Responsibilities

• Schedule procedures for patients in a computerized scheduling system
• Ensure correct patient and procedure information is obtained
• Handle order entry, communications, and guest relations
• Maintain medical records and perform clerical duties within scope

Skills

Customer Service

Scheduling

Billing

Administrative

Referrals

Education

HS - High School Grad or Equivalent

Job description

Sentara Health Plans in Norfolk, VA is seeking a Procedure Scheduler to schedule medical procedures for patients using a computerized system. The role emphasizes accurate information gathering, order entry, and clear communications with patients and care teams.

The position requires a HS diploma and at least one year of healthcare or medical insurance experience, with multiple pathways described for eligible candidates. Sentara offers comprehensive benefits and a supportive work environment.