Procedure Scheduler-Pea Ridge Heart & Vascular

Valley Health Systems, Inc.; Pea Ridge (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Valley Health Systems, Inc. is seeking a Procedure Scheduler to coordinate insurance authorizations and scheduling for office visits, imaging studies, and hospital-based procedures.

The role works closely with clinical staff and external facilities to ensure timely access to care for patients. Qualified candidates will have strong communication skills, the ability to work under pressure, and experience in a health care setting, preferably with Epic.

Qualifications

• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• 2+ years of experience in a health care setting preferred.
• High school diploma or GED required

Responsibilities

• Obtain insurance authorization for office, imaging, and hospital procedures
• Schedules office visits, imaging exams, and hospital-based procedures
• Maintain documentation in Epic regarding authorizations and scheduling
• Coordinate scheduling with hospitals and imaging centers; manage changes as needed
• Contact patients with appointment details and document communications in the patient chart
• Notify nurses and providers of authorization denials
• Assists intake/referral specialist with referrals as time allows and assistance is needed
• Assists patient registration and patient check out as needed
• Maintain compliance with HIPAA and organizational policies

Skills

Communication

Customer service

Work under pressure

Independent work

Attention to detail

Education

High school diploma or GED

2+ years healthcare experience preferred

Job description

Job Summary

The Procedure Scheduler is responsible for coordinating and securing insurance authorizations and scheduling for office visits, imaging studies, and hospital-based procedures. This position works closely with clinical staff and external facilities to ensure seamless and timely access to care for patients.

Job Summary

The Procedure Scheduler is responsible for coordinating and securing insurance authorizations and scheduling for office visits, imaging studies, and hospital-based procedures. This position works closely with clinical staff and external facilities to ensure seamless and timely access to care for patients.

Essential Duties and Responsibilities

• Obtain insurance authorization for office, imaging, and hospital procedures,
• Ensures coding with correct CPT codes and diagnosis codes,
• Maintain appropriate documentation in Epic regarding authorizations and scheduling,
• Schedule office visits, imaging exams, and hospital-based procedures,
• Create and maintain the procedure log,
• Coordinate scheduling with hospitals and imaging centers, manage changes as needed,
• Contact patients with appointment details and document communications in the patient chart,
• Notify nurses and providers of authorization denials,
• Assists intake/referral specialist at health center with referrals as time allows and assistance is needed.
• Assists patient registration and patient check out as needed,
• Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).
• Maintain compliance with all company policies and procedures
• Other duties as assigned.

Education and/or Work Experience Requirements

• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• 2+ years of experience in a health care setting preferred.
• High school diploma or GED required

Physical Requirements/Working Conditions

• Position requires manual dexterity for operating standard office equipment.
• Position requires the ability to maintain concentration and attention to detail for long periods of time in order to maintain accurate records pertaining to patient and/or account information.

EEO is the Law – Applicants can learn more about our equal opportunity employer status by viewing the federal EEO Know Your Rights poster.

Monday-Friday 7:30am-4:00pm