Procedure Scheduler - No weekends, full benefits

Tidewater Eye Centers; Chesapeake (VA); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Job summary

Tidewater Eye Centers is seeking a Surgical Coordinator to manage the scheduling and financial communication for ophthalmic procedures across Chesapeake and satellite locations. You will ensure pre-op education, coordinate appointments, and assist with insurance verification and cost discussions.

The role requires reliable transportation for multi-location duties, travel between offices, and a commitment to providing patient-centered service in a fast-paced environment.

Qualifications

• Proficient in Microsoft Excel.
• Proficient in Word and PowerPoint.
• Proficient in Outlook.

Responsibilities

• Schedule surgeries and educate patients pre-op.
• Coordinate pre-op appointments and communicate with facilities.
• Review patient charts for insurance benefits and prepare cost summaries.
• Counsel patients on Physician Fee and Eye Surgery Center.
• Follow up on surgery payments.
• Perform other duties as assigned.

Skills

Microsoft Excel

Word

PowerPoint

Outlook

Education

High School diploma/GED

Job description

Job Description

Company: Tidewater Eye Centers

Job Title: Surgical Coordinator

Department: Ophthalmology

Reports To: Surgical Services Manager

Location: This position is based in Chesapeake and requires travel to satellite offices. We pay mileage!

Pay: $18-22 DOE

Summary

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.

Essential Duties And Responsibilities

• Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
• Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver.
• Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
• Counsel patients for Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.
• Other duties as assigned.

Qualifications

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

Education And/Or Experience

• High School diploma or GED equivalent is required
• Experience in financial counseling is preferred
• Experience working with insurance is preferred

LICENSES AND CREDENTIALS

• Minimum Required: None

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity - including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.