Surgery Scheduler

EyeCare Partners; Lexington (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Competitive Base Pay

Job summary

A leading eye care provider in Lexington, KY, is seeking a Surgery Scheduler. This role is crucial for scheduling office-based and hospital procedures, ensuring a seamless patient experience. Ideal candidates will possess strong organizational and customer service skills along with proficiency in scheduling software. Responsibilities include scheduling procedures and tests, confirming patient appointments, and communicating with medical staff. Join a dynamic team dedicated to enhancing patient care in a supportive environment.

Qualifications

• Experience in surgery scheduling is preferred.
• Favorable result on background check is required.
• Basic computer skills necessary.
• Excitement to learn and grow in a medical setting.

Responsibilities

• Schedule office and hospital procedures for patients.
• Confirm patients' insurance and obtain prior authorization if needed.
• Provide detailed information to patients regarding their appointments.
• Ensure proper medical clearance and pre-surgical testing.
• Documents scheduling notes in the EMR and reviews instructions with patients.
• Obtains/communicates necessary pre-authorization and pre-surgical clearances.
• Performs pre-procedure calls and confirms appointment times with patients.
• Reviews discharge instructions and schedules follow-up appointments.
• Protects patient safety and reduces healthcare errors through all duties.

Skills

Customer service skills

Clinical scheduling knowledge

Organizational skills

Education

High School diploma or GED equivalent

Surgery scheduling experience preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Overview

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Title: Surgery Scheduler
Company: Retina Associates of Kentucky
Location: Lexington, KY

*Surgery Scheduling experience highly preferred*

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

Hours:

• Full Time
• Our offices are open from Monday-Friday 8:30am-5:00pm. You may need to work a little earlier/later as needed.

Requirements:

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Experience working in the medical field is required
• Basic computer skills
• Excitement to learn and grow

Company: Retina Associates of Kentucky
Job Title: Surgery Scheduler
Department: Ophthalmology
Reports To: Clinic Manager
Location: Lexington, KY

SUMMARY

The Surgery Scheduler schedules office-based and hospital procedures consistent with the patient’s diagnosis and procedure request.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedules office- and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
• Schedules diagnostic and imaging tests to be completed at PMG.
• Schedules office- and hospital-based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
• Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office- and hospital-based procedures, including scheduling with contracted anesthesia groups.
• Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care.
• Enters notes/special instructions needed for scheduling in the Electronic Medical Record (EMR).
• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
• Provides accurate, detailed information to patients regarding test preparations, time of patients' scheduled arrival, and any other directional information needed; responds to questions from patients.
• Confirms patients' insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
• Ensures patients have proper medical clearance and pre-surgical testing as needed.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Ensures completion of assessment for advance directive, including DNR when applicable.
• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.
• Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
• Assists other members of the department as needed.
• Other duties as assigned.

QUALIFICATIONS

• This position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders.
• It also requires excellent customer service skills with patients, employees, and the public.
• The Surgery Coordinator must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.
• Individual must be organized, and be able to manage demanding workload with accuracy.

EDUCATION AND/OR EXPERIENCE

• High School diploma or GED equivalent required
• Experience in surgery scheduling is preferred

LICENSES AND CREDENTIALS

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact [phone]. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.