Procedural Scheduler - ENT

Saint Luke's; Overland Park (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Luke's is seeking a dedicated front desk specialist to support ENT clinics in Overland Park. The role involves coordinating scheduling for ENT practices, communicating with patients about appointments, insurance, and co-pays, and providing coverage for other ENT sites as needed.

Experience in healthcare front desk operations and EPIC scheduling workflows is preferred. You will manage referral queues, assist with denials monitoring, and handle routine duties such as fax processing and

Qualifications

• Front desk experience in healthcare preferred.
• Experience with EPIC scheduling workflows.
• Ability to collect co-pays and discuss insurance.
• Coordinate scheduling for ENT clinics across multiple sites.
• Excellent patient communication.

Responsibilities

• Coordinate and manage scheduling for ENT practices.
• Communicate with patients about appointments, insurances, and co-pays.
• Support other ENT practices for coverage.
• Manage EPIC referral work queues for scheduling.
• Handle co-pays collection and fax queue management.
• Perform other front desk duties as assigned.

Skills

Healthcare scheduling

Patient communication

Front desk duties

Co-pay collection

Coverage support

Tools

EPIC EMR

Fax handling

Job description

Job Description

• Monday - Friday 8am -430pm or 730am - 4pm
• Prior healthcare experience is preferred
• Some travel might be required to support Metro ENT clinics as needed
• Comprehensively coordinates and manages the scheduling for ENT practices.
• Provide effective communication to patients regarding appointment, insurances, and co-pay collections.
• Supports other ENT practices as needed for coverage
• Efficiently and timely manage all EPIC referral work queues for scheduling of incoming patient appointments.
• collets co-pays
• Manages fax work ques
• Other front desk duties as assigned

Opportunity

• Comprehensively coordinates and manages the scheduling for ENT practices.
• Provide effective communication to patients regarding appointment, insurances, and co-pay collections.
• Supports other ENT practices as needed for coverage
• Efficiently and timely manage all EPIC referral work queues for scheduling of incoming patient appointments.
• collets co-pays
• Helps monitor denials
• Manages fax work ques
• Other front desk duties as assigned

Why Saint Luke's?

• We believe in work/life balance.
• We are dedicated to innovation and always looking for ways to improve.
• We believe in creating a collaborative environment where all voices are heard.
• We are here for you and will support you in achieving your goals

Job Requirements

Applicable Experience:
Less than 1 year

Job Details

• Full Time
• Day (United States of America)