ENT Scheduling Coordinator - Daytime, Mon-Fri, No Nights

Saint Luke's Health System; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Saint Luke's Health System is seeking a Procedural Scheduler at our Saint Luke's Plaza location to coordinate ENT scheduling and patient communications. The role supports EPIC referral work queues and front desk duties with a focus on accuracy and timeliness.

We value work-life balance and a collaborative environment, with opportunities to engage across ENT clinics and patient services while maintaining insurer inquiries and co-pay processes.

Qualifications

• 1 year of applicable experience in a healthcare setting.
• Prior healthcare experience preferred.

Responsibilities

• Coordinate ENT scheduling for multiple practices.
• Provide clear communication to patients regarding appointments, insurances, and co-pays.
• Support other ENT practices as needed for coverage.
• Efficiently manage EPIC referral work queues for scheduling of patient appointments.
• Handle fax work queues and front desk duties as assigned.
• Monitor denials and assist with collections when needed.
• Travel may be required to support Metro ENT clinics.

Skills

Healthcare experience

Phone/front desk communication

Tools

EPIC

Job description

Saint Luke's Health System is seeking a Procedural Scheduler at our Saint Luke's Plaza location to coordinate ENT scheduling and patient communications. The role supports EPIC referral work queues and front desk duties with a focus on accuracy and timeliness.

We value work-life balance and a collaborative environment, with opportunities to engage across ENT clinics and patient services while maintaining insurer inquiries and co-pay processes.