Probation Administrative Support Specialist

Franklin County Court of Common Pleas - General Division; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Franklin County Court of Common Pleas - General Division is seeking an Administrative Support position for the Adult Probation Department. The role involves data entry, scheduling offenders for PSI appointments, and receptionist duties while interacting with both the public and court personnel.

Candidate will maintain case management databases, handle correspondence, and ensure confidentiality while providing back-up support as needed.

Qualifications

• High school diploma or GED or equivalent is required.
• Minimum one year of clerical experience in a professional setting.
• Two years of computer operations experience is preferred.

Responsibilities

• Perform data entry and data maintenance in case management systems.
• Schedule offenders for PSI appointments using the database calendars.
• Greet the public and Court personnel and answer phone lines.
• Prepare, sort and distribute correspondence to appropriate staff.
• Maintain lobby area and check-in calendar for offenders.
• Provide PSI reports to attorneys as requested.
• Maintain confidentiality and professional demeanor during stressful situations.
• Back up other support staff as needed.

Skills

Data entry

Reception duties

Scheduling

Communication

Confidentiality

Office etiquette

Education

High school diploma or GED

Two years of computer operations

Tools

Case management database

Microsoft Office

Job description

Franklin County Court of Common Pleas - General Division is seeking an Administrative Support position for the Adult Probation Department. The role involves data entry, scheduling offenders for PSI appointments, and receptionist duties while interacting with both the public and court personnel.

Candidate will maintain case management databases, handle correspondence, and ensure confidentiality while providing back-up support as needed.