Proactive Sales Support & Data Accuracy Specialist

HEICO; Provo (UT); On-site; USD 38,000 - 48,000; Full time

Job summary

HEICO seeks a Sales Support Specialist to assist multiple departments in preparing proposals and handling customer requirements with accurate data maintenance.

The role emphasizes data entry, vendor coordination, RMA handling, customer complaints, and maintaining profiles while delivering exceptional service to internal and external customers. Proficiency in MS Office and strong communication are essential.

Qualifications

• Proficiency in data entry and MS Office apps (Outlook, Word, Excel).
• Strong communication via phone and email is required.
• Excellent interpersonal, problem solving and analytical abilities.

Responsibilities

• Data entry of requests for quotations, vendor responses, customer quotations, and sales orders.
• Interface with vendors on RFQ activity and follow-ups.
• Process and manage RMAs and customer complaints to closure.

Skills

Data entry

MS Outlook

MS Word

MS Excel

Phone communication

Interpersonal skills

Problem solving

Analytical skills

Prioritization

Teamwork

Initiative

Confidentiality

Tools

MS Office

Job description

HEICO seeks a Sales Support Specialist to assist multiple departments in preparing proposals and handling customer requirements with accurate data maintenance.

The role emphasizes data entry, vendor coordination, RMA handling, customer complaints, and maintaining profiles while delivering exceptional service to internal and external customers. Proficiency in MS Office and strong communication are essential.