Front Desk & Office Experience Coordinator

Insight Global; Madison (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Insight Global in Madison, WI is seeking a Front Desk Coordinator to greet guests, manage the reception, issue badges, and support visitor management. You will assist with submitting and tracking facilities/workplace service tickets and help maintain office upkeep.

Additionally, you will manage office kitchens and deliveries, conduct daily walkthroughs, and support onsite events and space setups. Collaboration with Slack and email is essential to keep teams informed.

Qualifications

• Experience as a front desk coordinator, receptionist, concierge, or in hospitality.
• Strong customer service and interpersonal skills.
• Self-starter who can work independently with minimal supervision.
• Experience supporting office operations, visitors, and employees in a professional environment.
• Proficiency with basic office technology, Slack, and email.

Responsibilities

• Greet guests, manage front desk operations, and provide excellent customer service.
• Issue badges and support visitor management processes.
• Submit and track facilities/workplace service tickets.
• Manage office kitchens, food deliveries, supplies, and overall workplace upkeep.
• Conduct daily office walkthroughs to ensure a positive employee experience.
• Coordinate and support onsite events, meetings, and space setups.
• Communicate with internal teams through Slack, email, and ticketing systems.
• Assist with lifting and moving office supplies, event materials, and deliveries as needed.

Skills

Customer service

Interpersonal skills

Self-starter

Independent work

Office operations support

Slack

Email

Tools

Slack

Ticketing systems

Job description

Insight Global in Madison, WI is seeking a Front Desk Coordinator to greet guests, manage the reception, issue badges, and support visitor management. You will assist with submitting and tracking facilities/workplace service tickets and help maintain office upkeep.

Additionally, you will manage office kitchens and deliveries, conduct daily walkthroughs, and support onsite events and space setups. Collaboration with Slack and email is essential to keep teams informed.