Pro Shop Attendant

Antler Bar Amusements; Rothbury (MI); On-site; USD 16,000 - 23,000; Part time

Job summary

Antler Bar Amusements in Rothbury, MI is seeking a seasonal Golf/Resort Pro Shop Attendant to provide excellent guest service, schedule tee times, answer questions, and help manage equipment.

The role requires golf experience and customer service background, ability to stand long periods, lift 50 lbs, and operate cash transactions; valid driver's license and 18+ are required.

Qualifications

• Golf experience is required.
• Customer service experience is required.
• Must be 18+ years of age.
• Must have a valid driver’s license.
• Ability to stand for long periods and lift up to 50 lbs.
• Basic math, reading, and computer skills.
• Ability to input information using a moderately complex computer system.

Responsibilities

• Promptly answer telephone calls using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Answer questions regarding resort facilities and services, directions, etc.
• Schedule tee times
• Answer basic merchandise questions for guest and other departments of the resort
• Maintain the driving range (set up, tear down, and picking the range balls)
• Maintain and inspect the golf cart fleet before and after each use
• Maintain and inspect all rental equipment before and after each use
• Assist with tournament/outing operations
• Assist customers with their equipment
• Act as the starter/ranger when needed
• Maintain a clean and inviting Pro Shop
• Open and close Pro Shop
• Assist Golf Pro/Manager with any other golf or resort matters when requested

Skills

Golf experience

Customer service experience

Cash handling

Stand for long periods

Lift up to 50 lbs

Valid driver’s license

18+ years old

Education

High School diploma or equivalent

Job description

Job Details

Job Location: Rothbury, MI 49452

Position Type: Seasonal

Education Level: High School

Salary Range: $14.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Customer Service

Summary:

Provide excellent customer service and assist guests with any golf or resort related services.

Responsibilities:

• Promptly answer telephone calls using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information
• Answer questions regarding resort facilities and services, directions, etc.
• Schedule tee times
• Answer basic merchandise questions for guest and other departments of the resort
• Maintain the driving range (set up, tear down, and picking the range balls)
• Maintain and inspect the golf cart fleet before and after each use
• Maintain and inspect all rental equipment before and after each use
• Assist with tournament/outing operations
• Assist customers with their equipment
• Act as the starter/ranger when needed
• Maintain a clean and inviting Pro Shop
• Open and close Pro Shop
• Assist Golf Pro/Manager with any other golf or resort matters when requested

QualificationsQualifications:

• Ability to effectively deal with internal and external customers
• Ability to access, read and accurately input information using a moderately complex computer system
• Basic math, reading, writing and computer skills
• Ability to accurately handle cash and card transactions
• Ability to accurately count down cash drawer at the end of the day
• Ability to establish and maintain effective working relationships with fellow employees and customers
• Ability to be active and work on your feet for long periods of time
• Ability to follow written and or verbal instructions in a timely manner
• Ability to lift 50 lbs
• Golf experience is required
• Customer service experience is required
• Must be 18+ years of age
• Must have a valid drivers license