Golf Shop Attendant

Treetops Resort; Gaylord (MI); On-site; USD 14,000 - 21,000; Full time

Job summary

Treetops Resort in Gaylord, MI is seeking a Golf Pro Shop Attendant for a seasonal position that may be part-time or full-time based on demand. You will provide friendly customer service, assist shoppers with product knowledge, and help maintain an organized Pro Shop.

Responsibilities include processing sales, managing inventory, and building relationships with guests to drive repeat visits while supporting flexible weekend, holiday, and evening shifts as needed.

Qualifications

• Experience in a retail or guest-service environment is preferred.
• Strong customer-service focus with ability to upsell and advise.
• Proficiency with basic math for sales transactions and inventory checks.
• Friendly, professional demeanor and good communication skills.
• Ability to multitask in a fast-paced golf resort setting.

Responsibilities

• Greet customers and provide product knowledge to assist purchases.
• Maintain inventory and organize displays in the Pro Shop.
• Process sales transactions accurately and handle payments.
• Support inventory counts and stock replenishment as needed.
• Build positive relationships to encourage loyalty and repeat visits.

Skills

Retail experience

Customer service

Cash handling

Excellent communication

Team player

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Treetops Resort - Gaylord, MI 49735

Position Type: Seasonal

Job Shift: Standard

About Treetops Resort:

Nestled in the heart of northern Michigan, Treetops Resort offers a sanctuary for adventure and relaxation. Our award-winning destination is renowned for its exceptional hospitality, breathtaking landscapes, and a wide array of recreational activities. At Treetops Resort, we are committed to providing unforgettable experiences for our guests, whether they are seeking thrilling outdoor adventures or a peaceful retreat. Join our team and be part of creating memorable moments in a place where luxury meets the great outdoors.

About the Position:

As a Golf Pro Shop Attendant, you will be responsible for providing exceptional customer service, managing inventory, processing sales transactions, and maintaining the overall operations of the Pro Shop. This is a seasonal part-time or full-time position, depending on the demands.

Responsibilities

• Greet and assist customers in a friendly and professional manner, providing product knowledge, recommendations, and advice to help customers make informed purchasing decisions.
• Manage inventory levels, conduct regular inventory counts, and replenish stock as needed to ensure the Pro Shop is well-stocked and organized.
• Process sales transactions accurately and efficiently, handle cash or credit card payments, and maintain accurate sales records.
• Organize and display merchandise in an attractive manner to maximize sales and maintain a clean and well-organized Pro Shop environment.
• Build and maintain positive relationships with customers to foster loyalty and repeat business.
• Other duties as required.

Qualifications

Requirements:

• Must be at least 16 years of age with reliable transportation.
• Previous experience in a retail or customer service role, preferably in a golf resort.
• Excellent communication and interpersonal skills with a friendly and approachable demeanor.
• Strong organizational skills with attention to detail and ability to multitask.
• Basic math skills for processing sales transactions and inventory management.
• Ability to work a flexible schedule including weekends, holidays, and evenings as needed.