SEASONAL GOLF SHOP CLERK

City of Hobbs; Hobbs (NM); On-site; USD 28,000 - 38,000; Full time

Job summary

City of Hobbs is seeking a golf shop/course operations assistant to support day-to-day shop and course activities. You will assist with check-in, tee sheets, merchandise, stock, and cart maintenance while ensuring adherence to policies and service standards.

You will also handle cash transactions, pricing, and inventory control, and collaborate with staff to deliver a positive guest experience during regular and tournament play.

Qualifications

• Some experience in the golf industry or playing golf is required.
• Experience with POS systems preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Monitor and adhere to all company goals, policies, procedures and controls.
• Check in golfers, maintain tee sheet, and pace of play.
• Assist with merchandise receiving and stock procedures.
• Rotate shop displays and maintain stock room cleanliness.
• Manage inventory levels and pricing of merchandise.
• Oversee golf cart cleaning, fueling, storage.
• Handle cash, banking, and sales reporting during shifts.
• Provide high standards of guest service and resolve complaints.
• Cooperate with staff and perform other duties as needed.

Skills

Interpersonal skills

Sales skills

Oral communication

Written communication

Telephone etiquette

Money handling

Multitasking

Self-motivated

Education

High school diploma or equivalent

Tools

POS systems

Job description

Provides day-to-day operational support for the golf shop and course by ensuring adherence to company policies, procedures, and service standards. The role also supports golf cart maintenance and coordinates with staff on daily operations.

• Responsible to continually monitor, implement and adhere to all company goals, policies, procedures and controls.
• Check in of golfers and maintain a properly functioning tee sheet and pace of play.
• Assist with receiving merchandise and adhere to purchase order procedures.
• Assist with the rotation of shop displays.
• Maintain a functional stock room and assist the buyer and other shop assistants with stock and golf shop cleanliness.
• Assist with pricing of merchandise.
• Assist with maintaining proper inventory counts and levels.
• Maintain the cleaning, staging, fueling, and storing of golf carts.
• Greet guests, check in and monitor play in tournament and regular tee time operations.
• Assist with receiving inventory and display of merchandise for golf shop.
• Assist other staff with shop cleanliness.
• Empowered to administer to, and, be responsible for all golf shop counter activities relative to his/her shift including daily banks, cash register transactions, player counts, cash control, sales report, group ring ins, credit card reconciliation, Marshall/Starter communications, accident/incident reporting, merchandise restocking/reordering, special orders, pace of play reporting, shop cleanliness, group event procedures and guest complaints.
• Cooperate in performing other duties deemed reasonable and necessary by the management.
• Provide service in any and every way. Go the extra mile to provide the standard of service our guests expect.
• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Education and Experience

Some experience in the golf industry or playing golf is required.

Experience with POS systems preferred.

High school diploma or equivalent preferred.

Skills, Knowledge and Abilities

Excellent interpersonal and sales skills, oral, written skills, and telephone etiquette skills. Ability to handle money transactions accurately. Self-motivated, enthusiastic, flexible, patient, and ability to multi-task.

LICENSING AND CERTIFICATIONS

Valid state issued driver's license.

SUPERVISION RECEIVED

Golf General Manager/Head Pro, Rockwind Director of Instruction/Community Engagement, Golf Operations Coordinator

PHYSICAL DEMANDS

Must be able to lift up to 40 lbs. to waist height. Some repetitive motion required including computer entry. Frequent bending, turning, kneeling and stooping. Must be able to stand and walk for extended periods. Normal vision and hearing ranges required. Regular attendance and overtime required for scheduled shifts.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.