Pro Parts Delivery Driver: Customer Relationships & Upsell

Advance Auto Parts; Washington (Washington County); On-site; USD 25,000 - 36,000; Full time

Job summary

Advance Auto Parts is seeking a driver to pick, stage, and safely deliver parts to professional customers. You will build relationships with MainStreet and National Pro customers and assist in upselling and cross-selling to increase average transaction value.

The role requires a valid driver’s license, high school diploma or equivalent, and the ability to work days, evenings and weekends. Automotive experience is preferred and customer service is essential.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with acceptable driving record.
• Automotive parts experience preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Customer service

Sales aptitude

Communication

Reading & numeric skills

Spanish helpful

Education

High school diploma or equivalent

Valid driver's license

Tools

Inventory systems

Store equipment

Job description

Advance Auto Parts is seeking a driver to pick, stage, and safely deliver parts to professional customers. You will build relationships with MainStreet and National Pro customers and assist in upselling and cross-selling to increase average transaction value.

The role requires a valid driver’s license, high school diploma or equivalent, and the ability to work days, evenings and weekends. Automotive experience is preferred and customer service is essential.