Pro Parts Delivery & Customer Solutions Specialist

Advance Auto Parts; Walterboro (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts in Walterboro, SC is seeking a Driver to pick, stage and safely deliver parts to pro customers, pick up returns and cores, and drop off weekly sales flyers while promoting current sales and loyalty programs. You will also handle daily collection of credit accounts and build relationships with MainStreet and National Pro customers while learning from deliveries.

The role requires safe driving, strong customer service, and the ability to upsell and cross-sell products.

Qualifications

• Safe driving and navigation ability.
• Ability to use delivery board system.
• Friendly and persuasive communication.
• Ability to locate and stock parts Safety knowledge and skills.
• Operating inventory systems (Back stock) and store equipment.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Customer service

English communication

Navigation

Sales aptitude

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts in Walterboro, SC is seeking a Driver to pick, stage and safely deliver parts to pro customers, pick up returns and cores, and drop off weekly sales flyers while promoting current sales and loyalty programs. You will also handle daily collection of credit accounts and build relationships with MainStreet and National Pro customers while learning from deliveries.

The role requires safe driving, strong customer service, and the ability to upsell and cross-sell products.