Pro Parts Delivery & Customer Solutions Specialist

Advance Auto Parts; Charlotte (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Advance Auto Parts in Charlotte, NC is seeking a Delivery Driver who will pick, stage and safely deliver parts to pro customers, pick up returns, and drop off sales flyers while promoting current sales and loyalty programs.

You will build relationships with MainStreet and National Pro customers, assist in upselling, maintain store cleanliness, stock inventory, and engage with walk-in customers to understand their needs and recommend parts or services.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience is preferred.
• Speak and write English; Spanish a plus.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Customer service

Communication

Education

High school diploma or equivalent

Job description

Advance Auto Parts in Charlotte, NC is seeking a Delivery Driver who will pick, stage and safely deliver parts to pro customers, pick up returns, and drop off sales flyers while promoting current sales and loyalty programs.

You will build relationships with MainStreet and National Pro customers, assist in upselling, maintain store cleanliness, stock inventory, and engage with walk-in customers to understand their needs and recommend parts or services.