Pro Parts Delivery & Customer Solutions Driver

Advance Auto Parts; Pocomoke City (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts is seeking a Delivery Driver in Maryland to pick, stage and safely deliver parts for pro customers, build relationships with Key Pro accounts, and promote sales and loyalty programs. You will handle returns, assist with cross-selling and maintain inventory accuracy, while helping customers find the right parts and services.

Ideal candidates will have strong English communication, a customer-focused mindset, and willingness to learn about new products.

Qualifications

• Speak and write English; Spanish a plus.
• Clear communication with customers, peers and leadership.
• Confidence in engaging customers and promoting products.
• Willingness to learn about new products and sales techniques.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Speak and write English

Customer communication

Engaging customers

Learn about products

Read and interpret documents

Education

High school diploma or equivalent

Job description

Advance Auto Parts is seeking a Delivery Driver in Maryland to pick, stage and safely deliver parts for pro customers, build relationships with Key Pro accounts, and promote sales and loyalty programs. You will handle returns, assist with cross-selling and maintain inventory accuracy, while helping customers find the right parts and services.

Ideal candidates will have strong English communication, a customer-focused mindset, and willingness to learn about new products.