Pro Parts Delivery Specialist

Advance Auto Parts; Raleigh (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

Advance Auto Parts is seeking a driver to pick, stage and deliver parts to pro customers while promoting current sales and loyalty programs. The role includes handling returns, collecting accounts, and building strong customer relationships.

Applicants should be comfortable with upselling, stocking, and assisting customers in choosing the right parts. A valid driver's license and strong English communication are required for success in this fast-paced environment.

Qualifications

• Speak and write English; communicate effectively with customers, peers and leadership.
• Read and interpret safety rules, operating instructions, and parts catalogs.
• Use basic math accurately for transactions and inventory.
• Willing to work varied days, evenings and weekends as needed.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service

Communication

English proficiency

Sales aptitude

Problem solving

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts is seeking a driver to pick, stage and deliver parts to pro customers while promoting current sales and loyalty programs. The role includes handling returns, collecting accounts, and building strong customer relationships.

Applicants should be comfortable with upselling, stocking, and assisting customers in choosing the right parts. A valid driver's license and strong English communication are required for success in this fast-paced environment.