Pro Parts Delivery & Customer Solutions Driver

Advance Auto Parts; Hattiesburg (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Advance Auto Parts in Hattiesburg, MS is seeking a Driver to pick, stage and deliver parts to pro customers, handle returns, and promote current sales and loyalty programs. You will also collect credit accounts and build key relationships with pro customers.

You will upsell and cross-sell products, maintain store cleanliness and perform stocking duties, while assisting walk-in customers with parts recommendations and service options.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with acceptable driving record.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Customer service

Sales aptitude

Communication

Inventory knowledge

Part knowledge

Walk-in engagement

Team orientation

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts in Hattiesburg, MS is seeking a Driver to pick, stage and deliver parts to pro customers, handle returns, and promote current sales and loyalty programs. You will also collect credit accounts and build key relationships with pro customers.

You will upsell and cross-sell products, maintain store cleanliness and perform stocking duties, while assisting walk-in customers with parts recommendations and service options.