Pro Parts Delivery & Customer Solutions Driver

Advance Auto Parts; Blanchester (OH); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Health and wellness benefits program

Job summary

Advance Auto Parts is seeking a team member to pick, stage and deliver parts to pro customers, manage returns and cores, and promote current sales and loyalty programs. You will also handle daily credit account collection and build relationships with MainStreet and National Pro customers while providing insights gained on deliveries.

The role requires strong customer service, a sales mindset, and the ability to upsell while maintaining store cleanliness and stock levels.

Qualifications

• Safe driving and navigation ability.
• Ability to use delivery board system.
• Friendly and persuasive communication.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned

Skills

Safe driving

Delivery coordination

Customer service

Upselling skills

Problem solving

Sales oriented

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts is seeking a team member to pick, stage and deliver parts to pro customers, manage returns and cores, and promote current sales and loyalty programs. You will also handle daily credit account collection and build relationships with MainStreet and National Pro customers while providing insights gained on deliveries.

The role requires strong customer service, a sales mindset, and the ability to upsell while maintaining store cleanliness and stock levels.