Pro Parts Delivery & Customer Solutions Specialist

Advance Auto Parts; Warner Robins (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts is hiring a Delivery Driver to pick, stage, and safely deliver parts to pro customers in a fast-paced store environment. You will handle returns, drops for weekly promotions, and daily credit account collection while building strong relationships with MainStreet and National Pro customers.

The role emphasizes upselling and cross-selling to increase transaction value, maintaining cleanliness, and staying informed about new arrivals and inventory.

Qualifications

• Must be able to speak and write English; Spanish a plus.
• Read and interpret safety rules, manuals, catalogs.
• Use basic math accurately for transactions and counts.
• Confident, persuasive communication with customers.
• Willing to learn about products and sales techniques.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores; drop off flyers and promote sales/loyalty programs.
• Daily collection of credit accounts; upsell and cross-sell where possible.
• Maintain store cleanliness and organize stock; handle inventory tasks.
• Engage with walk-in customers to assess needs and recommend parts or services.

Skills

English proficiency

Customer service

Reading & comprehension

Basic math skills

Communication

Sales aptitude

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems/back stock

Job description

Advance Auto Parts is hiring a Delivery Driver to pick, stage, and safely deliver parts to pro customers in a fast-paced store environment. You will handle returns, drops for weekly promotions, and daily credit account collection while building strong relationships with MainStreet and National Pro customers.

The role emphasizes upselling and cross-selling to increase transaction value, maintaining cleanliness, and staying informed about new arrivals and inventory.