Pro Parts Delivery & Customer Service Specialist

Advance Auto Parts Inc.; Trenton (GA); On-site; USD 34,000 - 52,000; Full time

Job summary

Talentify in Georgia is seeking a Delivery Driver to pick, stage, and safely deliver parts to professional customers. You will also handle returns, promote sales and loyalty programs, and collect outstanding accounts.

The role requires strong communication, safety awareness, and the ability to upsell and build customer relationships. You will work in a fast-paced environment with regular stocking and inventory duties.

Qualifications

• Speak and write English; Spanish a plus.
• Excellent customer service and relationship-building with customers, peers, and leadership.
• Strong verbal and written communication; ability to interpret safety rules and procedures.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned

Skills

English proficiency

Customer service

Effective communication

Safety awareness

Education

High school diploma or equivalent

Job description

Talentify in Georgia is seeking a Delivery Driver to pick, stage, and safely deliver parts to professional customers. You will also handle returns, promote sales and loyalty programs, and collect outstanding accounts.

The role requires strong communication, safety awareness, and the ability to upsell and build customer relationships. You will work in a fast-paced environment with regular stocking and inventory duties.