Pro Parts Delivery & Customer Advocate

Advance Auto Parts Inc.; Bluffton (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Talentify is seeking a delivery driver to pick, stage and safely deliver parts to professional customers and to handle returns. You will promote current sales and loyalty programs while collecting accounts receivable as needed.

The role emphasizes building relationships with large customers, upselling, and maintaining clean, organized stores. Spanish is a plus and flexibility for varied shifts is expected.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience preferred.
• Ability to read safety rules and manuals.
• Speak and write English; Spanish a plus.
• Able to work days, evenings, weekends as needed.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.

Skills

Safe driving

Customer service

English fluency

Physical stamina

Inventory awareness

Education

High school diploma or equivalent

Tools

Delivery board system

Back stock system

Job description

Talentify is seeking a delivery driver to pick, stage and safely deliver parts to professional customers and to handle returns. You will promote current sales and loyalty programs while collecting accounts receivable as needed.

The role emphasizes building relationships with large customers, upselling, and maintaining clean, organized stores. Spanish is a plus and flexibility for varied shifts is expected.