Pro Parts Delivery & Customer Relations Specialist

Advance Auto Parts; Franklinton (NC); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Advance Auto Parts in Franklinton, NC is seeking a dedicated Delivery Driver to pick, stage and deliver parts to pro customers, while supporting returns processing and store promotion activities. You will engage with customers, upsell products and maintain accurate stock and cleanliness across the store.

The role demands safe driving, reliable performance, and the ability to work flexible days, evenings and weekends as needed.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver’s license with an acceptable driving record.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Customer service

English proficiency

Communication

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts in Franklinton, NC is seeking a dedicated Delivery Driver to pick, stage and deliver parts to pro customers, while supporting returns processing and store promotion activities. You will engage with customers, upsell products and maintain accurate stock and cleanliness across the store.

The role demands safe driving, reliable performance, and the ability to work flexible days, evenings and weekends as needed.