Pro Parts Delivery & Customer Service Specialist

Advance Auto Parts; Black Mountain (NC); On-site; USD 21,000 - 29,000; Full time

Job summary

Advance Auto Parts in Black Mountain, NC is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers, and to pick up returns and cores. You will drop off weekly/monthly sales flyers while promoting current sales and loyalty programs, and perform daily collection of credit accounts.

Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries, and assist in upselling and cross-selling

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with clean driving record.
• Ability to read maps and navigate to customer locations.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking and back stock
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services

Skills

Safe driving

Customer service

Communication

Basic math

English proficiency

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts in Black Mountain, NC is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers, and to pick up returns and cores. You will drop off weekly/monthly sales flyers while promoting current sales and loyalty programs, and perform daily collection of credit accounts.

Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries, and assist in upselling and cross-selling