Pro Installer - Service & Parts Specialist

O'Reilly Auto Parts; Washington Township (IN); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k starts Day One

Health insurance

Flexible Spending Account

Wellbeing programs

Tuition assistance

Career growth

Zusammenfassung

O'Reilly Auto Parts is seeking an Installer Service Specialist to assist professional customers at the installer counter and oversee daily delivery operations. You will work with delivery staff to ensure accurate, timely order fulfillment and strong sales relationships with installers.

The role requires solid mechanical knowledge and effective communication; bilingual candidates are encouraged to apply and may benefit from opportunities for growth within the company.

Qualifikationen

• Strong background in mechanics.
• Above average communication skills.

Aufgaben

• Develop sales relationships with installers/professional customers.
• Take orders by phone and online; invoice orders; direct efforts to pick and stage parts for delivery; route delivery specialists to ensure timely orders.
• Ensure delivery vehicles are serviced and maintained per company standards.
• Ensure daily vehicle inspections are completed and mileages are entered into fleet devices.
• Collaborate with Sales Specialists/Territory Sales Managers to provide superior service to professional customers.
• Verify all products, warranties, and cores are billed before customers leave the store.
• Ensure returns are picked up and credited promptly for cores and warranties.
• Assist on front counter and retail counter as needed.
• Assist with backroom duties such as auto-loads, returns, stock.
• Assist with customer labor claims to ensure quick processing.
• All other duties as assigned.

Kenntnisse

Strong background in mechanics

Above average communication skills

Jobbeschreibung

O'Reilly Auto Parts is seeking an Installer Service Specialist to assist professional customers at the installer counter and oversee daily delivery operations. You will work with delivery staff to ensure accurate, timely order fulfillment and strong sales relationships with installers.

The role requires solid mechanical knowledge and effective communication; bilingual candidates are encouraged to apply and may benefit from opportunities for growth within the company.