Pro Installer Parts & Delivery Specialist

O'Reilly Auto Parts; Durham (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist in Durham, NC, to manage professional customer orders and ensure timely deliveries. This role requires proficiency in mechanics and strong communication skills, with a focus on developing relationships with installers. Bilingual candidates, particularly those fluent in Spanish, are encouraged to apply.

The position offers a comprehensive compensation package including competitive wages, paid time off, and career growth opportunities.

Qualifications

• Strong background in mechanics is required.
• Above average communication skills are essential.
• Hands-on knowledge of automotive repairs is desirable.
• ASE Certification is beneficial.
• Fluency in multiple languages, especially Spanish, is desired.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take customer orders accurately over the phone and online.
• Ensure timely delivery and service of vehicles.
• Audit customer returns for warranty abuse.
• Assist with customer labor claims promptly.

Skills

Strong background in mechanics

Above average communication skills

Hands-on knowledge of automotive repairs

ASE Certification

Fluency in multiple languages (Spanish highly desired)

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist in Durham, NC, to manage professional customer orders and ensure timely deliveries. This role requires proficiency in mechanics and strong communication skills, with a focus on developing relationships with installers. Bilingual candidates, particularly those fluent in Spanish, are encouraged to apply.

The position offers a comprehensive compensation package including competitive wages, paid time off, and career growth opportunities.