Bilingual Parts & Installer Service Specialist

O'Reilly Auto Parts; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking an Installer Service Specialist in Raleigh, NC. You will work with professional customers to build sales relationships, take orders by phone and online, and direct delivery staff to ensure timely, accurate deliveries.

You’ll oversee vehicle maintenance, inspections, and returns while supporting front and back counter duties. The role requires strong mechanics knowledge, good communication, and a willingness to work with bilingual customers.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• ASE Certification (desirable)

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take orders by phone and online; invoice and direct delivery staff for timely deliveries.
• Ensure delivery vehicles are serviced and maintained per standards.
• Assist on front counter and backroom duties; support labor claims processing.

Skills

Mechanics

Communication

Hands-on repairs

Bilingual (Spanish)

Job description

O’Reilly Auto Parts is seeking an Installer Service Specialist in Raleigh, NC. You will work with professional customers to build sales relationships, take orders by phone and online, and direct delivery staff to ensure timely, accurate deliveries.

You’ll oversee vehicle maintenance, inspections, and returns while supporting front and back counter duties. The role requires strong mechanics knowledge, good communication, and a willingness to work with bilingual customers.