Pro Desk: Expert Service & Pro Sales for Contractors

The Home Depot; Lancaster (TX); On-site; USD 36,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking candidates for the Pro Customer Service/Sales role. This position focuses on delivering exceptional service to professional customers, including contractors and property owners. Team members will support order fulfillment, manage deliveries, and build strong customer relationships to achieve sales goals. Those with bilingual communication skills may be preferred based on customer needs. The role requires teamwork and a commitment to high service standards.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to meet monthly sales goals and metrics.
• Strong communication skills for collaborating with the team.

Responsibilities

• Provide exceptional service to Pro customers including contractors and property owners.
• Support order fulfillment and manage deliveries effectively.
• Build and maintain professional relationships with customers.

Skills

Customer relationship management

Sales skills

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking candidates for the Pro Customer Service/Sales role. This position focuses on delivering exceptional service to professional customers, including contractors and property owners. Team members will support order fulfillment, manage deliveries, and build strong customer relationships to achieve sales goals. Those with bilingual communication skills may be preferred based on customer needs. The role requires teamwork and a commitment to high service standards.